Thank you for choosing Grit & Flair! We appreciate your interest in our Western brand. Below, you will find an overview of our shipping policy to provide you with information on how we handle the delivery of our products.

 

1. Shipping Locations: We currently offer shipping services within India. We are actively working on expanding our shipping capabilities to include international destinations. For the latest updates on our shipping availability, please refer to our website or contact our customer support team.

2. Shipping Methods: We partner with reputable courier services to ensure reliable and timely delivery of your orders. The specific shipping method may vary depending on your location and the size/weight of the package.

3. Shipping Charges: We offer free shipping across India!

4. Order Processing Time: We aim to process and pack orders within 1-2 business days from the date of purchase. Please note that during peak seasons or special promotions, processing times may be slightly longer. We appreciate your patience and understanding.

5. Delivery Time: We make every effort to dispatch your order as soon as possible. The estimated delivery time varies from 2 to 10 days, depending on various factors such as your location, shipping method, and stock availability. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

6. Tracking Orders: Once your order is shipped, you will receive an email & What’s app communication containing a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the order status and tracking information.

 7. Order Modifications and Cancellations: If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request; however, please note that once an order is processed and shipped, modifications and cancellations may not be possible.

8. Damaged or Lost Packages: In the unlikely event that your package is damaged or lost during transit, please reach out to our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome for you.

Please note that the above information provides a general overview of our shipping policy, and specific details may be subject to change. For the most up-to-date and accurate information, we recommend reviewing our shipping policy on our website or contacting our customer support team directly. We value your satisfaction and will assist you throughout the shipping process to ensure a smooth and enjoyable shopping experience with Grit & Flair.

COD (Cash on Delivery) Charges Applicable Notice: At Grit & flair, we offer the convenience of Cash on Delivery (COD) as a payment option for certain orders. However, please be aware that COD charges are applied to cover additional processing and handling costs associated with this payment method. This notice outlines the details regarding COD charges on our e-commerce website:

1. Applicability of COD Charges: COD charges are applicable only on orders where you choose the Cash on Delivery payment option during the checkout process.

2. COD Charges Amount: The standard amount of COD charges will be Rs. 100/-

3. Payment of COD Charges: COD charges are to be paid in addition to the total order value upon delivery of the products. The delivery agent will collect the total order value along with the COD charges in cash.

4. Non-Refundable: Please note that COD charges are non-refundable. In the event of order cancellation or return, the COD charges paid will not be refunded.

5. Transparency: We strive to maintain transparency regarding COD charges, and the applicable charges will be clearly communicated to you before you finalize your order.

6. Other Payment Options: If you prefer to avoid COD charges, we encourage you to consider alternative payment options available on our website, such as online payments through credit/debit cards, digital wallets, or net banking.

Please review and understand these COD charges before selecting the Cash on Delivery payment option. By placing an order with Cash on Delivery, you acknowledge and accept the associated COD charges as specified. If you have any questions or concerns regarding COD charges, please reach out to our customer support team for assistance