At Grit & Flair, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we have a hassle-free Exchange policy in place. Below are the details of our Exchange policy:

1.Eligibility for Exchange: To be eligible for a exchange, the following conditions must be met:

- The exchange request must be initiated within 48 hours of receiving the product.

- The product must be in its original condition, unworn, unwashed, and with all tags and labels intact.

- The original receipt or proof of purchase must accompany the exchange.

2.Exchange Process: If you would like to initiate a exchange, please follow these steps:

- Contact our customer support team within 48 hours of receiving the product to request a exchange. You can reach us through our designated customer support channels, such as email or phone.

- Provide the order details and the reason for the exchange. We may request additional information or photographs if needed.

- Our customer support team will guide you through the exchange process.

- Pack the product securely, including all original packaging, tags, and accessories

- Ship the product back to the designated return address provided by our customer support team using a reliable and trackable shipping method.

- The return shipping costs will be the responsibility of the customer, unless the return is due to a product defect or error on our part.

3.Exchange: Once we receive the returned product and verify its condition, we will process the exchange based on your preference and the availability of stock. Here are the options available:

- Only one-time exchange is allowed per item purchased.

- Exchange requests are subject to availability of the desired item.

- If the requested item is unavailable , You can prefer an exchange for a different size, color, or style, we will make every effort to accommodate your request, subject to availability.

4.No Refund Policy:

- We do not offer refunds under any circumstances.

5. Non-Returnable Items:

For hygiene and safety reasons, certain items may not be eligible for return/exchange. These typically include intimate apparel, Masks, Swimwear, earrings, and other personal use items. Please check the product description or contact our customer support team for clarification before making a purchase.

6. Damaged or Defective Products:

- If you receive a damaged or defective product, please notify our customer support team immediately. We may request photographic evidence of the issue to facilitate the exchange process. We will arrange for a replacement , including any applicable shipping charges, based on the specific circumstances.

It's important to note that the above information provides a general overview of our Exchange policy, and specific details may be subject to change. For the most up-to-date and accurate information, we recommend reviewing our Exchange policy on our website or contacting our customer support team directly. We are here to assist you and ensure a smooth return process with Grit & Flair.

Customer Support Mail: gritnflair@gaapparels.com

Contact: +91-9154856232